Focusing on customer advocacy can sometimes feel like herding cats rather than creating a perfect work of art, but it’s a ...

Modelo Especial owner Constellation Brands' beer sales are taking a hit as demand from Hispanic populations in key U.S.

The days of simply selling phone plans and devices are long gone. Today’s telecom brands need to focus on customer ...

Willie Fawaz, owner of Huntington Auto Mall in Suffolk County, Long Island, told The Post that he has seen an uptick in the ...

Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on ...

Oracle has finally acknowledged to some customers that attackers have stolen old client credentials after breaching a "legacy ...

In his first public appearance as Intel Corp.’s new chief executive, Lip-Bu Tan on Monday asked the chip giant’s customers to ...

Before the departure in August, CFO Jim Moylan is aiding the company in navigating the trade war, Kristin Broughton of The Wall Street Journal ...