Vanessa Matthijssen, Deloitte Asia Pacific's Consumer Leader discusses where retailers can extract value from AI investment, and how SMEs can compete with larger companies.

As AI transforms retail, success depends on empowering people, not replacing them.

A recent survey conducted in collaboration with ServiceNow and Retail Dive’s Studio by Informa TechTarget confirms the scale ...

Coresight Research's annual in-store retailing study reveals a staggering amount of potential revenue despite how widely ...

Artificial intelligence, and now generative AI, has rapidly transformed the business landscape, particularly for retailers navigating changing consumer expectations, supply chain complexities, and ...

As one would expect, artificial intelligence was a big theme at last week’s National Retail Federation’s annual event in New York City, as it was last year, but there was one subtle difference. The ...

Artificial intelligence (AI) is driving more innovation in e-commerce, turning what was once an intriguing concept into a must-have competitive advantage. No longer just a tool for efficiency, AI is ...

AI is no longer an experiment in the CMO’s toolkit. It is now becoming the foundation for modern marketing transformation. As customer expectations climb and operational complexity grows, ...

Are you ready to shape the future of retail with AI? AI is redefining how consumers discover, shop, and engage with brands. From personalized recommendations and visual search to conversational agents ...

Retailers have spent years experimenting with AI, but consumers are now signaling that the technology has become an expected part of the shopping journey.

Retail AI can predict demand, but prediction alone is not enough. The real challenge is building systems people trust to decide. Retailers have not been shy about investing in AI. According to ...

The retail industry’s rapid adoption of generative AI technologies will continue in 2025. Throughout 2024, many retailers moved gen AI projects from pilots into production. In 2025, retailers will ...