Forbes contributors publish independent expert analyses and insights. Mark C. Perna is a generational expert who covers education & careers. In a world that feels more polarized each day, it’s now ...

“Be curious, not judgmental,” quotes the loveable protagonist from the acclaimed show Ted Lasso. This scene is a classic "mic drop" moment that I find inspiring. While the origin of the quote is murky ...

Several years ago, during a flight from Houston to Paris, I had a conversation with the CEO of a prominent Houston-based company. When I mentioned that I was a teacher, I asked him, “What skills do ...

Here are some ideas on how to prepare for conversations with your doctor about a new early-onset Alzheimer’s diagnosis. Asking key questions can help you feel less overwhelmed, better understand your ...

IMD Business School’s Arnaud Chevallier explains how five types of questions can improve your strategic decision-making. Few leaders have been trained to ask great questions. That might explain why ...

Examples include asking for specific details about the problem, inquiring about the impact on the customer's activities, or seeking context on previous occurrences. Agents can pinpoint the core ...