Sean Allen, a spokesman for the Palace Theatre, said third-party websites that masquerade as legitimate brokers often dupe customers to purchase tickets from them. That has contributed to customers ...

Ash-har Quraishi is a consumer correspondent based in Chicago. He is an Emmy Award-winning journalist with more than 25 years of local, national, international and investigative reporting experience.

Ngai Kwan, ticketing manager for Seattle Theatre Group (STG), was scanning the ticketing screen as a Paramount show was about to go on sale. It wasn’t expected to sell out, so she wasn’t surprised to ...

LOS ANGELES, CALIFORNIA - FEBRUARY 02: Taylor Swift attends the 67th Annual GRAMMY Awards on February 02, 2025 in Los Angeles, California. (Photo by Matt Winkelmeyer/Getty Images for The Recording ...