WALTHAM, Mass.--(BUSINESS WIRE)--CallMiner, the leading provider of conversation intelligence to drive business improvement, today announced new integrations with Genesys Cloud CX and Amazon Connect, ...
WALTHAM, Mass.--(BUSINESS WIRE)--CallMiner, the leading provider of conversation analytics to drive business improvement, today announced the launch of Sales Conversation Analytics (SCA), a new ...
Alorica, TE Connectivity, TP, UPMC Health Plan, and other leading organizations recognized for breakthrough results in operational excellence, contact center performance, and CX innovation CallMiner, ...
Recording telephone conversations between customers and agents is commonplace in call centers. Usually it’s done for quality or regulatory purposes with technology that automatically records, logs and ...
UK – Speech and customer engagement analytics provider CallMiner has expanded its language capabilities. The company’s platforms are now available in nearly 30 different languages and dialects. The ...
US— Speech analytics firm CallMiner has secured $4m in Series C funding from four private equity investors. Sigma Partners, Intersouth Partners, Inflexion Partners and an undisclosed strategic partner ...
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