Cisco Systems Inc. said today it’s bringing agentic artificial intelligence capabilities to its contact center and video conferencing platforms, helping customer service agents and employees boost ...

Today at WebexOne, Cisco detailed the Webex AI Assistant capabilities to be included within Webex Contact Center and Webex Suite for paying customers. It also announced two new tiers called Customer ...

Cisco announced a bevy of new features within its Webex portfolio on Tuesday, as the company ramps up its efforts to compete with rival collaboration players such as Zoom, Slack, Google Meet and ...

Here’s a look at the products updates, hardware and AI-enhanced features that the tech giant launched this week during WebexOne 2024. Cisco Systems has been on a mission over the last 18-24 months to ...

Webex by Cisco (herein referred to as Webex) is well known as a unified communications and collaboration (UC&C) and UC as a Service (UCaaS) vendor. In October 2023, Cisco made several announcements, ...