If an airline's response to your complaint isn't satisfactory, you can escalate your complaint to the government. Here's what ...

You've no doubt heard stories about people who lost money or received subpar goods and services from a business. Although it's possible for things to go wrong due to unforeseen circumstances, a bit of ...

Everybody has dealt with frustrating and infuriating businesses. Both individuals and business owners who purchase products and services can experience customer service problems or problems with ...

The scams, some of which were fueled by AI, can be especially effective because they exploit the built-in authority and ...

Barristers are being hit with a flood of complaints from people using artificial intelligence tools to file reports to their ...

CMS data reveals patient complaints against hospitals are rising sharply, illustrating oversight gaps and trust issues that demand CEO attention. Hospital leaders face a growing concern when it comes ...

Q: My independent firm told me that I am responsible for reporting “complaints” I get from my clients to the firm's compliance officer. Not surprisingly, since Labor Day, I've had more clients ...

Debt collector complaints surged in 2025 as student loan, credit card, and auto delinquencies hit multi-year highs.

The Ombudsman is a resource for anyone who feels that the City has treated them unfairly,” City Auditor Simone Rede said.