Mark Bruk, a frequent business traveler, always packs a Plantronic headset with an ear bud and microphone so he can plug into any computer and make phone calls on the cheap. Once he finds an Internet ...

As the popularity of voice over Internet Protocol surges, and lawmakers put more pressure on Net phone providers to fully support 911 services, many consumers are asking what exactly they need to know ...

Human communication has evolved dramatically over the centuries, from word of mouth to letters and telegrams to phone lines that stretch from one end of the world to the other. While you can still ...

VoIP is shorthand for a telecommunication technology called Voice over Internet Protocol, and it's a modern alternative to traditional phones. For a century or so, landline telephone systems have ...

Traditional perimeter security methods such as firewalls and IPS can interfere with VoIP call operation and performance, which can cause many organizations to bypass or break through firewalls to make ...

Readers have chimed in loud and clear about my recent piece questioning whether VoIP was ready for prime time. Some say I should dive right in and use VoIP for business, while others are wary of the ...

Voice over IP (VoIP) security is a challenge for IT staff because IP telephony (IPT) brings with it not only the security problems of data networks but also new threats specific to VoIP. In this ...