Independent analyst firm report recognizes Invoca for standing out as the only vendor in the report that supports the full buyer journey. Forrester recognizes Invoca for standing out as the only ...

BELMONT, Calif. & DALLAS--(BUSINESS WIRE)-- RingCentral, Inc. (RNG), a global leader in AI-powered business communications, and AT&T (T) today unveiled new additions to the AT&T Office@Hand portfolio.

The Workforce Intelligence Revolution: From Managing People to Maximising Potential ...

CallMiner is recognized by QKS Group for its advanced AI, platform scalability, and customer experience capabilities for fourth consecutive year Artificial intelligence (AI) continues to transform the ...

Silverback AI Chatbot today announced a significant expansion of its conversational intelligence framework, introducing new capabilities intended to support organizations seeking to manage customer ...

SEATTLE--(BUSINESS WIRE)--Marchex (NASDAQ: MCHX), which harnesses the power of AI and conversational intelligence to drive operational excellence and revenue acceleration, is set to continue its ...

Every day, thousands of conversations between businesses and their customers unfold, each containing valuable insights that traditionally vanished into thin air. Conversation intelligence technology ...

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Walk into any CMO’s or commerce leader’s office and you’ll find dashboards everywhere: campaign performance, retail media, attribution models, pricing trackers, inventory and margin reports. Each ...

Patient expectations are evolving rapidly, and dental practices are under increasing pressure to provide seamless, high-quality services, starting with the first phone call. Studies show that 88% of ...