Around the world, numerous cities have implemented complex digital ticketing systems to facilitate automated fare collection to increase the efficiency of growing transportation networks. Often, these ...

OTRS is a very powerful open-source ticketing help desk solution that any business would be smart to consider. I recently walked you through the installation of OTRS and now it’s time to dive in and ...

Ticketing software and help desk software are terms often used interchangeably. However, there are stark differences between the two. Ticketing software focuses on lodging, handling, and solving ...

Ticketing spans multiple industries: live concerts, sports, conferences, trade shows, festivals, museums, transportation, and even hybrid/virtual events. This breadth creates diverse revenue streams ...

IT staff plays a crucial role in keeping organizations running optimally. Support ticketing software aids your IT team in helping your organization while being as productive as possible. The longer a ...