Spectrum announced to employees on Wednesday that it will close its Rochester call center on Bandel Road Northwest on Aug. 15, which could mean the end of an estimated 200 to 300 local jobs.

Rochester is the first city in the Northeast to receive the upgrade, Spectrum noted, joining Reno, Nevada, Rochester, Minnesota, Lexington, Kentucky and St. Louis, Missouri.

Spectrum also eliminated its Rochester business-to-business call center in 2019. It was estimated that the cut affected up to 200 employees, according to insider estimates. Find more news ...

Some Spectrum customers will temporarily lose overnight access to 911 in the Rochester area over a nine-day period as the company undergoes upgrades. Messages were sent out to some customers in ...

ROCHESTER — Cable giant Spectrum plans to close one of its offices here later this summer, the company told employees Wednesday. Company spokesperson Jay Saunders confirmed that Spectrum’s ...

Some Spectrum customers in the Rochester region will lose access to certain programming as Spectrum is altering multiple channels in its lineup. News Sports Life Business Data Advertise Obituaries ...