Dark patterns, also known as deceptive design or deceptive patterns, are essentially tricks. Websites and apps use dark patterns to manipulate users into making decisions they wouldn’t have otherwise ...

If you’ve ever had to call to cancel a subscription you signed up for online in seconds, uncheck a preselected agreement to receive ads in the mail or been tricked into upgrading to a premium economy ...

Does this sound like something you’ve encountered online? You’ve looked at a shopping site because one item appealed to you, and then the site pops up lots of “special offers” tagged “just for you!” ...

While these deceptive practices may offer short-term gains for companies, they ultimately undermine consumer trust and can lead to significant legal repercussions. In the increasingly digital world, ...

“Dark patterns” have increasingly been the focus of legislative and regulatory scrutiny. Yet the phrase is never used in business. No business designs a website, mobile app, or business process with ...

Cookie banners with a "no reject" option. Free trial subscriptions that are absurdly difficult to cancel. Hidden refund options. Misleading email access requests. The list of dark patterns — deceptive ...

Product and design teams still think of lawyers as "innovation blockers." But a working relationship with legal departments is increasingly necessary to prevent "dark pattern" lawsuits. In December ...