Best Buy is a great example of a company that faced tough competition, especially from online giants. Instead of just ...

Niche marketplaces, such as Etsy for crafts or Zappos for shoes, thrive by catering to specific interests and building dedicated communities. Innovative models like Airbnb and Poshmark show that ...

For a long time, the importance of customer experience for B2B clients was underestimated. Businesses believed that B2B buyers do not care about difficult-to-formalize things like the convenience of ...

Gartner research shows that three-quarters of digital commerce leaders report being forced to pivot into new digital commerce channels in response to the COVID-19 pandemic, leading to an explosion in ...