British Gas, EDF Energy and other energy companies’ online services have stopped working properly on the final day for customers to submit meter readings. Websites said they were unable to accept ...

EDF has issued an apology after the website experienced issues when customers attempted to submit energy meter readings. The price of bills soared this month after Ofgem lifted the price cap by 54%.

Energy firms are letting down millions of households with broken smart meters despite strict rules which say they must fix them. Around 36 million households have a smart meter but one in ten of them ...

Sri Lanka often speaks proudly of being a rapidly developing nation with digital capabilities and highly skilled IT professionals. Yet, in many basic public utility services we still operate in a ...