Yesterday Genesys Telecommunications Laboratories, an Alcatel-Lucent company, announced that it has acquired a reporting and analytics firm. Informiam is a 45 employee business headquartered in ...

PLEASANTON, Calif.--(BUSINESS WIRE)--Echopass Corporation today announced that it has been honored as Managed Service Provider Partner of the Year by Genesys Telecommunications Laboratories, Inc., an ...

MONTREAL, Canada, July 15, 2008 — Paraxip Technologies, a Sangoma Company (TSX Venture Exchange: TSXV: STC) (www.paraxip.com), a leading developer of software products that empower the rapid and cost ...

PARIS and REDMOND, Wash., Feb. 8, 2005 — Genesys Telecommunications Laboratories, Inc., an Alcatel company (NYSE: ALA, Paris: CGEP.PA), and Microsoft Corp. today ...

Dubai - March, 2006 - Genesys Telecommunications Laboratories, Inc., an Alcatel company (NYSE: ALA, Paris: CGEP.PA), has announced the opening of a representative office at the Alcatel office based in ...

Genesys Telecommunications Laboratories, an Alcatel-Lucent subsidiary, announced this morning that it has acquired Informiam, a privately held firm that produces software designed to maximize customer ...

Agreement adds cloud and on-premises omnichannel contact center platforms to Star Telecom's portfolio TORONTO, Dec. 12, 2018 /CNW/ - Star Telecom, www.startelecom.ca Canada's only telecommunications ...

SAN FRANCISCO, May 21 /PRNewswire-FirstCall/ -- Genesys Telecommunications Laboratories, Inc., an Alcatel-Lucent company (Euronext Paris and NYSE: ALU), announced ...

Genesys Engage on Microsoft Azure is a new trusted and secure cloud offering built to ease the transition to the cloud for large enterprises REDMOND, Wash. and SAN FRANCISCO, Jan. 23, 2020 /PRNewswire ...

San Francisco-based Genesys Telecommunications Laboratories Inc. has landed an eye-popping $580 million in outside funding, though it’s not yet clear what impact this might have on the company’s ...