SHAWANO COUNTY, Wis. (WBAY/Gray News) - It was a teaching moment in more ways than one when a 10-year-old Wisconsin boy called 911 to get help with his math homework. Kim Krause, a 911 dispatcher, ...

“I am very proud to have officers like this in our office that will go above and beyond their duties," Shawano County Sheriff George Lenzner tells PEOPLE in a statement A 10-year-old boy in Wisconsin ...

SHAWANO CO., Wisc. -- Some emergency responders in Wisconsin might have second career opportunities as tutors. 911 Dispatcher Kim Krause received a call from a 10-year-old boy. He said he really ...

Caitlin O'Kane is a New York City journalist who works on the CBS News social media team as a senior manager of content and production. She writes about a variety of topics and produces "The Uplift," ...

A 10-year-old Wisconsin boy dialed 911 for help with his math homework, specifically a problem involving decimals and the concept of one-tenth. Officer Kim Krause initially explained 911's purpose but ...