RepuGen introduces RepuGenie, to help healthcare practices strengthen trust, improve patient engagement & increase visibility in an AI-driven search landscape. RepuGenie was built to give healthcare ...

Please provide your email address to receive an email when new articles are posted on . Helga P. Sandoval, MD, MSc, discussed visual outcomes of the Eyhance monofocal plus IOL from Johnson & Johnson ...

Brian Mullen, PhD, head of innovation and product at The Clinic by Cleveland Clinic, discusses how providing second opinions has improved patient and provider experiences in health care. The Clinic by ...

Today, patient experience is a critical factor in the success of healthcare organizations, so understanding and addressing patient concerns is essential. With the rise of online reviews and social ...

Advocate Health strives to listen to groups of patients and individuals, then redesign care at scale. Patient experience is crucial for healthcare organizations because it impacts health outcomes and ...

AI can help transform patient feedback into actionable insight, helping healthcare leaders detect trends, improve experience ...

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. Patient experience is directly tied to patient retention, reimbursement, and in many cases, ...

A mechanism PeaceHealth St. Joseph Medical Center uses to collect patient feedback has been paused after sweeping systemwide cuts disassembled a locally staffed team crucial to the advisory council’s ...

From streamlining prescription refills through mobile apps to using SMS alerts for real-time medication updates, health systems are reshaping the digital pharmacy experience with patients at the ...

Does this conversation sound even vaguely familiar? If so, it should be easy to convince you that the era of McMedicine has come to an ED near you. Although I used this factitious interaction as ...

Your patients come in wanting a script for the latest medication they saw on a television commercial (Ozempic anyone?), a request for a medical marijuana card for their shoulder ache, or any number of ...

A new study analyzing more than 3,200 hospitals across the United States (U.S.) has revealed stark differences in how patients rate their hospital experiences depending on where they receive care. The ...