Every person in a customer-facing role understands that there are some customers who are more difficult than others. Here are some ways to turn these customer interactions into more positive ...
John Gottman called it the “magic ratio,” and applied his simple principle to romantic relationships. His idea was that there must be a balance (not an equal one) between positive and negative ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback