GE Healthcare’s Sarah Tilkens doesn’t have a background in manufacturing. What she does have is a curious, questioning nature. “I’m an experimenter,” says the senior manager of operational excellence ...

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Change management keeps failing, even when execution is disciplined. The problem isn’t resistance. It’s the reflex leaders ...

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On factory floors and in production facilities across America, manufacturing leaders face relentless pressure to increase output while reducing costs. When quality issues, equipment failures, or ...

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