Key performance indicators, or KPIs, are used to create or define a way to measure process performance. For safety and risk, that means processes related to the number of safety or risk incidents, ...

In business performance management, effectively distinguishing between key performance indicators and operating indicators is a critical challenge for many organizations. In my experience, however, ...

For engineers and operations managers seeking to improve production performance, selecting the right throughput metrics is critical. This article outlines practical measurement approaches to help ...

Project management offices (PMOs) often face the difficulty of having no real, objective way to measure the performance of their project managers. Harmony, an emerging market gold mining and ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

Effectively using data has become increasingly important in 21st century business. The ever-increasing capabilities of desktop and laptop computers along with radically decreasing data storage costs ...

If you don’t measure it, you can’t improve it. That old business adage may not apply in all cases, but it does capture the essense of a growing movement toward data-driven decision-­making in trucking ...