Quality metrics are an objective, verifiable number. Unlike subjective data, the number is both quantifiable and can be confirmed. The potential downside to quality metrics is that the data may be ...

Meanwhile, resident and family satisfaction remained strong, with 84.3% of residents and 75.9% of families reporting positive experiences. Workforce stability also improved, with nursing and ...

As the value-based care reimbursement environment grows, there is an increasing interest in linking additional physician compensation to the achievement of quality outcomes as measured by certain ...

This study presents an example of a population health initiative in a limited-resource primary care setting that led to significant improvements in preventive care quality metrics in the context of ...

Through literature review and collaborative design, we propose the Focus, Activity, Statistic, Scale type, and Reference (FASStR) framework to provide a systematic approach to health care operation ...

Metrics paves the way for investigations. For any service manager, the race to complete the investigation and resolve the issue is against the customers’ tolerance levels to a number of service ...

Bellin Health shares how the health system achieved the top composite quality score in the first performance year of Next Generation ACO. While the Next Generation ACO program has generated modest ...

The article below is reprinted with permission from The Capital Issue, a quarterly newsletter published by Lancaster Pollard. The number of groups evaluating and awarding top grades to healthcare ...

There are several metrics we prioritize. Our highest priorities are outcomes of quality, and metrics that reduce cost. The most important metric, therefore, is readmissions. We are cognizant of ...

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I felt compelled to write the following article due to a division of opinion that has risen between several professionals within the quality assurance (QA) community and me on the importance of ...