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Earlier this week, RingCentral expanded its AIR Pro platform to embed agentic AI across the RingCX contact center suite, ...

(NYSE: RNG) today announced the expansion of AIR Pro™ to deliver agentic AI capabilities across the RingCentral customer ...

Three months ago, RingCentral announced a new, native CCaaS offering, RingCX, in August 2023. A little over a week ago, during RingCentral’s quarterly earnings call on November 6, CEO Tarek Robbiati ...

The communications artificial intelligence wars continue unabated as every unified communications-as-a-service and contact center-as-a-service vendor loads its products with new capabilities to one-up ...

Introducing native real-time agent and supervisor assist, coaching insights for quality management, and bring-your-own IVA framework Rapid pace of innovation and AI-first approach drives strong ...

ORLANDO, Fla.--(BUSINESS WIRE)--Today at Enterprise Connect 2024 in Orlando, RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact center, video, and ...

BELMONT, Calif.--(BUSINESS WIRE)--RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, today announced that ...

RingCentral RNG shares have gained 1.9% in the past six months, outperforming the Zacks Internet - Software and Services industry’s decline of 13.4%. RNG shares have been benefiting from its growing ...

The contact center vendor expands AIR Pro with autonomous agents, intelligent handoffs and workflow automation aimed at end-to-end resolution.

CCW showed agentic AI moving deeper into CX platforms. Here’s what IT leaders should know about governance, data, workforce ...