After Jamie Reynolds cancels her appliance orders from Sears, a representative promises her a prompt refund. But three months later, she’s still waiting. What can she do to get her money back? Q: I ...

Two months after unveiling its Sears2go mobile commerce website, Sears has added the capability for customers to browse, purchase and schedule delivery or pickup for major home appliances like ...

Forty-six Kenmore smart appliances have earned Works with Alexa certification, a specification that indicates compatibility with voice commands from Amazon’s virtual assistant, according to a Sears ...

Tommy Stewart, manager of the Kmart store at Eastwood, has a new weapon in a battle with his retail arch-enemy -- refrigerators and other appliances, courtesy of an unusual tie-in with sister chain ...

NEW YORK (CBSDFW.COM/AP) — After its journey through bankruptcy, Sears is getting ready to open its first batch of smaller stores focusing on appliances, mattresses and home services. The first three ...

After announcing the closing of 300 stores earlier this year, Sears has decided to start selling Kenmore appliances on Amazon. This may not be good news for Sears stores, but it did cause the brand's ...

Like many suburban shopping areas, Overland Park, Kansas, has a Whole Foods grocery store and a Cheesecake Factory. Now, it's among the first to have a Sears Home & Life store. For five decades, from ...