Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. Customer care agent training is especially critical these ...

The phrase "simulation modalities" may conjure up a variety of images. For example, some nursing staff development professionals think of a sophisticated training mannequin that produces ...

A sales simulation allows sales staff to practice scenarios for closing sales and developing customer relationships. Many of these scenarios involve role-playing, in which the trainee acts as a ...

A patient was in pain, frustrated because she felt like no one was listening to her. Emily Barksdale, a nursing student at UNC-Chapel Hill at the time, walked in and asked the patient to describe her ...

Loft Dynamics’ immersive Virtual Reality Flight Training Simulator devices are one-twentieth the cost and one-tenth the size of traditional full-motion simulators. Credit: Meg Ellery The Loft Flight ...