Supply Chain Management Review (SCMR) editor Brian Straight’s Straight Talk newsletter of October 27, 2024, brought up a subject that really hits home with me, and one that was very relevant as I was ...

Sven, a sales leader, received a call from a major customer who was furious. Their order arrived late, the product was damaged, and to top it off, their invoice didn’t reflect the volume discount ...

The ability to solve complex problems effectively has become a defining factor for success. Yet, despite the abundance of tools and methodologies available, I've noticed organizations often struggle ...