Some days, you'd really love to tell a company just how you feel about their shoddy products, poor customer service and outrageously long delivery times. If they throw in a freebie when you respond to ...

We developed short patient experience surveys that were sensitive to our broad quality initiative, were meaningful and acceptable to patients, and had good response rates. Objectives: Patient-centered ...

Individual survey items assessing patient experience in emergency departments largely capture a single overall experience rather than distinct aspects of care.

Survey research is rapidly moving online – it’s cheaper, faster, provides greater flexibility in questionnaire design, and often has substantial advantages in data quality compared with phone surveys.

For over two decades, businesses have chased the elusive goal of improving employee engagement, yet the results have been lackluster. Gallup data shows U.S. engagement languishing at 31%, virtually ...

A behind-the-scenes blog about research methods at Pew Research Center. For our latest findings, visit pewresearch.org. Over the past two decades, Pew Research Center has regularly included Italy as ...

“Understanding our campus culture is essential for fostering an inclusive and supportive environment at CU Boulder. By gaining insights into the perspectives and experiences of our students, faculty, ...