RALEIGH, North Carolina (WTVD) -- EDITOR'S NOTE: AT&T issued a statement after this story aired Monday evening: "We worked with Mr. Lim and Ms. Dowell to quickly resolve their concerns and apologized ...

T-Mobile recently announced a new way to switch to the carrier in 15 minutes, and even get a new phone delivered on the same ...

LOUISVILLE, Ky. (WDRB) -- For years, Verizon and AT&T were the top-rated cell carriers, but new surveys show some other brands with higher rankings and lower prices. Before you think about making the ...

GREENSBORO, N.C. — With the debut of the new iPhone, a lot of us are looking at our own phones and our cell plans to see if there's something better out there. Within the last couple of months, both ...

TRANSLATION SERVICES ARE ALSO AVAILABLE. IOWA’S RECENT WEATHER DISASTERS HAVE PUT MAJOR CELL PHONE COMPANIES TO THE TEST TODAY FOR THE FIRST TIME, VERIZON OPENED UP ITS SECRET MOBILE TELEPHONE ...

Switching wireless providers isn't easy. Although there are three major networks in the US, the actual number of wireless ...

Thinking about switching cell phone carriers? New surveys show T-Mobile has overtaken longtime leaders Verizon and AT&T, leading many customers to think of making the change. Consumer Reports, CNET ...

Nov. 14 -- In this week's Cybershake, we look at how new federal rules will make it easier — but not necessarily cheaper — for consumers to switch cell phone service providers. Plus, we get a glimpse ...

SACRIFICING ANYTHING. FOR YEARS, DAVID MORGAN STUCK WITH VERIZON, EVEN AS HIS MONTHLY BILL KEPT CLIMBING. LIKE MANY OF US, HE WAS PAYING MORE THAN HE WANTED FOR CELL PHONE SERVICE. I FELT STUCK. BUT ...

While having an eSIM is convenient, it comes with hidden pain points depending on your telecom operator. The biggest inconvenience is that, unlike physical SIMs, eSIMs are tied to your smartphone ...

When people talk about cutting their phone bill in half, it usually sounds too good to be true. Yet stories like one user , switching from Verizon’s $240 a month for four lines to Spectrum’s $135 for ...