When business people talk Big Data, they often focus on the complexity of dealing with enormous data volume, but that’s changing. Volume alone does not pose the challenge it once did. For example, the ...

As a business executive, you ask your data scientists and analysts to answer a lot of different questions. Which brands of a product get the most complaints about a specific type of defect? Which ...

Text analytics, sometimes called text data mining, is the process of uncovering insightful and actionable information, trends, or patterns from text. The extracted and structured data is much more ...

Open text analysis empowers companies to harness AI, scale insights and deliver better customer experiences to improve retention and growth. Delivering superior customer experiences (CX) is a powerful ...

Medallia’s Text Analytics Solution enables organizations to gather insight from consumers by mining unstructured, text-based feedback from surveys. Launched in November 2010, Medallia’s Text Analytics ...

AI success depends on whether enterprise data is ready, reachable, and close enough to the workloads that need it. In this eSpeaks episode, Dell Technologies’ Vrashank Jain explains why fragmented ...

New AI-driven text analytics solutions have the potential to transform the clinical trial process by enhancing data collection speeds and insights. This will help biopharma and medical device ...

This study leverages text analytics to identify work themes managed by primary care physicians in their electronic health record (EHR) inbox messages and inform managers on workflow redesign.