AS the insurance industry continues to evolve at an unprecedented pace, firms are reviewing their front, middle and back-office functions to support growth strategies and deliver against business ...

Suncorp has unveiled a corporate restructure that will see it establish a new ‘technology and transformation’ function, while disbanding its customer and digital function entirely. Bennett, who comes ...

Global capability centres (GCCs) in India have come a long way, supported by an enabling environment of talent, policy support and robust infrastructure. From their humble beginnings as process hubs, ...