One woman's advice on how to deal with customer service advisers has sparked controversy. Having to call customer helpline desks is never a pleasurable experience, whether it be endless call music or ...

A 31-year-old Tacoma woman has been accused in a bank fraud scheme to steal $345,000 by using her employment with a western Washington credit union to access and share members’ account information ...

Working retail is very hard for every retail worker, but imagine being a beginner and not even knowing how to deal with rude customers yet. This is the situation a woman who has just started working ...

ST. PAUL, Minn. — A Minneapolis woman is facing one count of felony theft for stealing more than $1,000 worth of food from a rewards program at a restaurant in South St. Paul with customer credit ...

MADISON, Ala. (WHNT) — Shopping for clothes can be intimidating, but every great experience starts with a great atmosphere. Melinda Sanders, owner of Filthy Gorgeous on Main, knows that better than ...

Customer service is not for the faint of heart, and at this point, we've all witnessed the irate customers who take out their aggression on the people serving them. In recent years, of course, these ...