Even if you have a five-star customer service practice, you'll still have patients who are deemed difficult. The difficult patient often upsets the staff, sends negative reverberations throughout the ...

In " Beyond Diagnosis: Breast Cancer," Cleveland Clinic oncologist Tiffany Onger, MD, and host John Mangels continue their ...

Please provide your email address to receive an email when new articles are posted on . At least once a week, Emily L. Weis, MD, MS, says she has a challenging consult or patient interaction in her ...

As rewarding as being a healthcare provider is, there are also stressful moments, sometimes brought on by the need to deal with difficult patients. In fact, physicians say up to 15 percent of patient ...

Every dentist has probably had patients with unrealistic expectations, a penchant for practice-hopping, or not complying with treatment plans. One presenter at the Chicago Dental Society 2025 ...

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On this week's "My Unsung Hero" from Hidden Brain, Mark Metersky was a medical student at a New York City hospital. He was frustrated with one of his patients when he saw something that surprised him.

Forty years ago, I had my most angry professional moment. It happened at a weekly meeting that included all our faculty, staff, and trainees—about 200 people. A young and arrogant, not very bright, ...

In nonpsychiatric settings, primary care physicians consider 17% of their patients as “difficult,” particularly those who have anxiety or depression, according to research published Jan. 12 in Annals ...

Anesthesiologists should not start with the consideration of how to handle difficult intubation, but rather the other variables that affect outcome of patients presenting with impaired cardiopulmonary ...