American Airlines named three members Monday to its newly formed Customer Experience Advisory Board to help shape the carrier ...

American Airlines (AA) has formed a new Customer Experience Advisory Board with a broad range of experience to guide AA’s ...

American Airlines has named the members of its newly formed Customer Experience Advisory Board including three new experts.

American Airlines has formed a Customer Experience Advisory Board as the airline narrows its focus on creating a premium customer experience. American is the fourth largest public company in North ...

American Airlines is ready to release its newest plane into the skies, a five-year labor of love with customer experience at the forefront. The Fort Worth-based airline officially unveiled its premium ...

A first-hand look at the new Boeing 787-9P Dreamliner plane, which will soon fly on American Airlines' popular Chicago to ...

American Airlines is rolling out a new initiative designed to benefit its most frequent flyers. The airline will introduce a touchless identification program exclusively ...

American Airlines is partnering with AT&T to offer ... American renewed its focus on customer experience. Complimentary Wi-Fi is the latest example and is expected to improve the in-flight experience.

Anyone old enough to remember when the difference between an airline's business and economy-class cabins boiled down to paying a premium to sit in a slightly larger seat and eat moderately better ...

Things are about to get a lot ‘suite’er for passengers aboard some international American Airlines flights ... American’s Chief Customer Officer, said in a statement.