Businesses are turning to AI chatbots to deal with customer service. The new tech saves them money, but it's leaving a lot of ...

There are plenty of benefits and applications for restaurants where AI can improve operations behind the scenes and customer ...

AI's ability to deliver tailored shopping experiences is a game-changer. AI can analyze vast amounts of customer data—from ...

AI in customer experience can drive efficiency, but finding the right balance with personal touch is key to keeping loyal ...

Softbank-backed online shopping site Meesho has rolled out what it claims is the first GenAI-powered voice bot among Indian e ...

An Internal Revenue Service Advisory Council report delivered eight recommendations to the agency on its AI-enabled customer ...

TORONTO, ONTARIO – Media OutReach Newswire – 27 November 2024 – Tech A Break Digital Solutions Inc., a pioneering technology ...

New research from Five9 highlights the delicate balance companies must strike between automated solutions and human ...

Lobby groups for Internet service providers claim that ISPs' customer service is so good already that the government ...

Designed to autonomously handle a wide range of customer interactions, Meesho said the voice bot currently handles about ...