This new wave of threat, known as Voice Channel AI Disruption (VCAD), is an advanced AI-driven attack that doesn’t rely on ...

Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for ...

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

Avon HMO, a leading health management organisation, has announced the launch of its AI-powered chatbot, Ava, designed to ...

If you aren’t exchanging money for a digital product or service, then it’s safe ... you want to keep a secret into any of ...

Yep AI’s chatbot was integrated into Aus Solar’s customer service ecosystem, where it addressed common inquiries about solar panel installations, energy savings, and government incentives. The digital ...

Over the festive period, retail sales surged to $1.2 trillion globally and $282 billion in the US. It meant customer service ...

It’s quite possible business applications may begin to collapse in the agentic AI era. If you consider the core foundation of ...

While AI won’t fully replace lawyers (yet), entry-level legal jobs like paralegal work and legal research are at risk. If you ...

AI is significantly impacting the insurance industry, improving efficiency, accuracy, and customer experience across various ...