It’s one of the most under-publicized policies of some of the biggest U.S. retailers: sometimes they give customers full refunds and let them keep unwanted items too It’s one of the most under ...

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Transportation Secretary Pete Buttigieg made the announcement on X after he first presented the proposed rule back in April. ...

Just weeks before the holiday travel season, new airline refund rules went into effect across the country. They can mean big changes for when, and how, Americans get paid back for things like flight ...

When passengers' checked luggage doesn't arrive within a reasonable amount of time, airlines must refund them any checked bag fees they've paid. However, passengers have to first file a mishandled ...

There are many ways your flight can go wrong ... law also spells out for the first time how long a delay must be to qualify ...

Recology admitted it incorrectly calculated San Franciscans' rates. "This is one that, quite honestly, we missed, and I ...

A MAJOR supermarket has launched self-service returns kiosks in a first-of-its-kind trial. Asda has unveiled the stations at ...

Millions of UK holidaymakers could be owed a combined £44.7 million in Air Passenger Duty refunds, new research has found. The study found that one in 10 Brits could be eligible, but that more ...

But first, we need you to sign in to PBS using ... you are owed a full refund, which is great news. GEOFF BENNETT: How have the airlines responded to these new rules? BRIAN KELLY: Well, there ...