Their virtual meet-cute began when Jonah Taylor received a broken record from Target, who connected him with Pablo over an online support chat. TikTok/@jonah.taylorr Cupid’s arrow shot a bull ...

To help you get started we found the best live chat software for small businesses. It's no secret that live chat software is a powerful tool for businesses of all sizes.

Blizzard Customer Support has rolled out a new feature to better assist customers with issues. The new live Web Chat feature allows players to chat directly with a Customer Service Representative ...

Live chat support is nothing new in the world of fraud. It became popular with cybercriminal groups in the ransomware business that wanted to help their victims pay the ransom in bitcoin. However ...

Apple has begun rolling out changes to its online chat support service that will require some customers to pay a per-incident fee, though the new policies could result in lower costs for those who ...

The Samsung+ app's Live Support connects such users with a customer support representative in their preferred mode of communication, be it through text messages, voice call, or video chat.