The commissioners will meet Jan. 28 to address and vote on whether to start the process. The goal is to find common ground to ...

Skilled agents often juggle billing systems, shipping partners, and CRMs at lightning speed, revealing common patterns in ...

Data-Driven Decisions: The well-known “data-driven decisions” approach comes into play with alerts and hard data that make it ...

In a recent installment of the International Society of Automation’s “Ask the Automation Pros” series, Erik Cornelsen, ...

How AI-powered routing and coordination can eliminate weeks of coordination rework ...

The best course of action is to begin with transparency. Publicly identify potential conflicts and set clear protocols for a ...

Most people assume AI tools remember everything you’ve ever said. In this Today in Tech episode, Keith Shaw sits down with ...

From rushed decisions to missed planning, a financial expert shares six common money mistakes to avoid in 2026 for a calmer, ...

Muskan Fnu receives a 2025 Global Recognition Award for measurable gains in telecom customer experience and operations, ...

As Vanguard Waste Management continues expanding into new markets, the company remains focused on operational discipline, ...

There are not many things as heartbreaking and complicated as considering the end of a marriage. It’s like ripping apart two ...