When a police officer pulls someone over, the outcome often hinges on what happens in the first 30 seconds — not on policies or statistics, but on how a command is delivered, how a question is framed, ...

Anyone who’s worked a call center knows there’s a big difference between what you think and what you’re supposed to say. One agent learned that lesson the hard way when a single hot-mic moment slipped ...

In these politically divisive times, there’s one thing we all agree on—we don’t want a giant data center in our backyard. Behold, the hyperscale data center! Massive structures, with thousands of ...

Chicagoans will have a chance to weigh in on how Chicago police interacted with federal immigration agents during a public hearing this week. Trump withdraws US from 31 bodies in UN, already in fiscal ...

Taylor Frazier McCollum remembers when Landover Mall in her Prince George’s County neighborhood was a staple in family moments. It was the place where she felt safe trick-or-treating in a costume for ...

A child care facility at the heart of Nick Shirley's viral video alleging fraud in Minnesota has a history of violations, according to the Minnesota Department of Human Services. A Minnesota ...

Deadline’s Read the Screenplay series spotlighting the scripts behind the awards season’s most talked-about movies continues with Warner Bros‘ Sinners, written and directed by Ryan Coogler who ...

Artificial Intelligence (AI) can converse, mirror emotions, and simulate human engagement. Publicly available large language models (LLMs) – often used as personalized chatbots or AI characters – are ...

On Election Day, Peter Hubbard was one of two Democratic candidates who took a decisive—and surprising—victory in Georgia. Hubbard was elected to the Georgia Public Service Commission, the body that ...

Amazon.com Inc. alleges that a Berkshire Hathaway Inc.-owned utility in Oregon is failing to provide sufficient power for four new data center facilities, highlighting the strain rapid expansion of ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

A Pixel 8 Pro user in India has shared a video showing native call recording in action. The feature works through the Call Assist menu, with playback, sharing, and deletion options in the Phone app.