By allowing innovation to lead, regulators can observe the real-life impacts of this life-changing technology and create informed, balanced regulations that protect consumers without hindering ...

For years, customer service has frustrated both businesses and consumers. Long wait times, disjointed communication, and ...

"People sometimes think that it's easier to trust a machine than it is to trust a person." Study makes troubling discovery ...

Give me that old-time religion, give me that old-time religion…” I can still hear classmate Ronald Bright launching into an ...

The online education company was for many years the go-to source for students who wanted help with their homework, or a ...

In an effort to fight deepfakes during a contentious election, ChatGPT denied over 250,000 requests to create images of ...

A major topic in AI is how AI companies gather data to train their models. Companies like The New York Times are suing OpenAI ...

Ecommerce chatbots are becoming more popular for eCommerce brands worldwide, here are some uses cases that explain why.

A DEVASTATED dad has told how his murdered daughter was turned into an AI chatbot by a sick stranger. Drew Crecente’s ...

In the report “With AI-Powered Chatbots Coming to Customer Service, Are Mortgage Customers Ready?” three-fourths of business ...

Lemonade initially dazzled investors with its rapid growth, its popularity with younger customers, and its use of artificial ...

Now that the election is over, the dissection can begin. As this is the first election in which AI chatbots played a ...