AI chatbots have become increasingly popular among businesses in recent years. They offer various features, such as customer ...

The 'tens of thousands' of companies that use Amazon's call center tech can now create chatbots to handle more customer ...

It’s difficult to see how artificial intelligence systems work, and to see whose interests they work for. Regulation could ...

AI powers new, better customer experiences. 60% of customers will buy this way, and they want answers, not a list of options.

What is Claude AI? The new (virtual) assistant who can plan your holidays and fix your computer - The latest chatbot to hit ...

The chatbot, from the company OpenAI, scored an average of 90% when diagnosing a medical condition from a case report and ...

Apple is developing an LLM Siri AI similar to ChatGPT, which will be built into iOS 19, but you might have to wait for it.

Voice artificial intelligence startup PlayHT Inc., which likes to be known simply as PlayAI, said today it has raised $21 ...

Airbnb is still working on integrating AI throughout the app, but that won’t include an AI chatbot for trip planning, at ...

An Internal Revenue Service Advisory Council report delivered eight recommendations to the agency on its AI-enabled customer ...