Businesses are turning to AI chatbots to deal with customer service. The new tech saves them money, but it's leaving a lot of ...

AI's ability to deliver tailored shopping experiences is a game-changer. AI can analyze vast amounts of customer data—from ...

In a world where customer expectations are constantly evolving, businesses need advanced strategies to connect meaningfully ...

Today, customer expectations are at an all-time high. People want quick, efficient, and personalized solutions to their ...

New research from Five9 highlights the delicate balance companies must strike between automated solutions and human ...

Jon Shaw, Commercial Operations Director at Vodafone UK, explores why Artificial intelligence (AI) isn’t about replacing jobs ...

FinTech Magazine looks at how generative AI and machine learning are transforming financial services as we head into ...

Meesho’s multilingual Gen AI-powered voice bot is creating a tech buzz, handling 60,000 calls daily with human-like support, ...

Softbank-backed online shopping site Meesho has rolled out what it claims is the first GenAI-powered voice bot among Indian e ...

An Internal Revenue Service Advisory Council report delivered eight recommendations to the agency on its AI-enabled customer ...

TORONTO, ONTARIO – Media OutReach Newswire – 27 November 2024 – Tech A Break Digital Solutions Inc., a pioneering technology ...