Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request ...

AI users have a default artificial intelligence assistant they turn to for their AI tasks, a Menlo Ventures report has found.

Sydney Jo Robinson created a one-woman TikTok series in March, drawing millions of views and celebrity fans. As Season 3 ...

Philip’s live chat with readers started at 1 p.m. ET on Wednesday. Read the transcript.

With chatbots sending users to nonexistent pages, websites are redesigning their 404 error messages to serve content, retain ...

"This change is a real step forward for drivers. Being able to tax a vehicle online without waiting for documents will save ...

Sarah has been relying on ChatGPT to translate acrimonious texts to her soon-to-be ex-husband. "It does a good job of ...

Whether you’re catching up with family in Seneca Falls, collaborating with a business partner in Geneva, or meeting new ...

AI agents reduce customer service staffing by 50%, cut live chat load by 30%, and drive scalable operations as company exceeds $5M/month ...

Uncover the best Nigerian betting sites. Our guide highlights top bookmakers with great bonuses and an effortless registration process.

David's live chat with readers starts at 12 p.m. ET on Monday. Submit your questions now.

YouTube will require all live streamers to be 16 years of age at a minimum. Those younger will have to be visibly accompanied ...