Overall customer satisfaction with calls to Xcel declined 17% from 2020 to 2024, the staff found. Xcel Energy, which files quality of service plans with the PUC, was assessed $6.5 million in ...

Xcel estimates the average residential customer will receive an $81 refund, reducing monthly bills through March 2026. “We’re ...

AMARILLO, Texas (NEWS RELEASE) - Xcel Energy submitted a proposal to refund $53.3 million in fuel costs to Texas customers that will result in a one-time credit against electricity charges during ...

"They will be able to choose a 5- or a 10-year offer that allows them to lock into the benefits of renewable energy," said Kevin Schwain, Xcel's director of program strategy. David Shaffer • 612 ...

During an Xcel Energy press conference on Sunday, a woman in an Englewood neighborhood decided to confront the utility company about power being shut off in her neighborhood.

Xcel Energy’s Minnesota customers will see higher electric rates starting this month. In December, the Minnesota Public Utilities Commission approved a 5.2% interim rate increase for the state ...

That was partially based on modeling of customer energy use, but also based on Sieben’s experience as a mother. “I can’t wait to do five loads of laundry until 9 or 10 p.m.,” she said.

DENVER — When rates increase, customers turn up the heat on Xcel Energy. Just look at 2023. Coloradans watched their charges balloon and demanded to know why, and perhaps more importantly, what ...

Xcel Energy’s average residential electricity customer in Colorado can expect an extra $4 tacked onto their monthly electricity bill starting Sept. 1. The Colorado Public Utilities Commission ...

HIGHLANDS RANCH, Colo. — Conserving energy is supposed to lower your bill. Turn down your heat or don't use your air conditioning, and your Xcel bill should drop. “I have been a customer for ...

In that same vein, the small business Xcel Energy customer’s monthly natural gas bill is expected to drop from the anticipated $796.74 down to $655.76. Energy Saving Tips Xcel customers can adopt.

Xcel officials are proposing returning $318 million to customers in the state. According to a news release, more than half of the refund ($176 million) comes from federal tax credits for nuclear ...