AMARILLO, Texas (KFDA) - Xcel Energy is reporting a power outage impacting about 1,680 customers in the Amarillo area.

The Xcel Energy Electric Outage Map is showing that over 1,500 of its customers were reported to be without power as of 6 p.m ...

Area Xcel Energy linemen recently took part in a showcase of skills called the Lone Star Lineman's Rodeo.

With Western Slope communities expecting to face temperatures at or above 100 degrees this week, Xcel Energy has household ...

Jenna Bush Hager's Voice Breaks as She Describes Dropping Off Daughters at Texas Summer Camp Over 1,000 pounds of trash found ...

Xcel also faces environmental, social, and governance risk given its fossil-fuel power generation and natural gas distribution system. Xcel is investing heavily in clean energy and plans to close all ...

DENVER — Xcel Energy is under a performance improvement plan of sorts. The Public Utilities Commission (PUC) has requested data from Xcel after learning about customer service phone call ...

Overall customer satisfaction with calls to Xcel declined 17% from 2020 to 2024, the staff found. Xcel Energy, which files quality of service plans with the PUC, was assessed $6.5 million in ...

The Colorado Public Utilities Commission has been investigating Xcel Energy 's persistent power outages and lapses in customer care for six months — and the results of that investigation are not ...

Xcel Energy paid $6.5 million in penalties based on 2024 data, more than 2021-2023 years combined, according to the PUC. The investigation was customer-focused, according to Erin O'Neill, Public ...

Xcel Energy, Colorado’s largest electricity provider, is having increasing difficulty answering customer calls, sending out bills and keeping the lights on, according to two reports by state ...

MINNEAPOLIS — Xcel Energy's customers in Minnesota could soon share in millions of dollars in refunds. Xcel officials are proposing returning $318 million to customers in the state.