Winners announced at the greatest customer contact awards in Europe, the ECCCSAs - European Contact Centre & Customer Service ...

FourNet & Alzheimer’s Society pick up the ‘Oscar’ at European Contact Centre and Customer Service Awards 2024 ECCCSA ...

Cirrus Adds NICE CXone Mpower To Its contact centre Portfolio to Transform the UK Mid-Market CCaaS Landscape. Cirrus, the ...

Content Guru & NHS England, London Region Receive “Highly Commended” for Healthcare Sector Project of the Year at IT Industry ...

An Enhanced Reputation of the Contact Centre Industry: 70% of Agents Would Recommend Their Job to Others - Calabrio report ...

Grands Moulins de Paris, a key player in the milling market in France and internationally, has worked with Sabio to deliver a ...

Winners celebrated at the 2024 CCNNI Awards organised by Contact Centre Network NI (CCNNI) Northern Ireland’s customer ...

Azamara Cruises has announced a massive 67 per cent increase in trade and consumer booking conversions following the opening of its dedicated UK based contact centre earlier this year. Since the ...

Content Guru, a leading global provider of enterprise cloud Customer Experiences (CX) and contact centre solutions, has been awarded the accolade of “The Innovation Award” at the Lloyds Bank British ...