ITSM: IT Service Management Definition, Benefits & Tools | Atlassian
IT Service Management (ITSM) is a set of processes used to manage the design, plan, and delivery of services. Explore processes, benefits, and how-tos.
What Is ITIL? Core Principles & Best Practices | Atlassian
ITSM, or IT service management, is how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities to design, create, deliver, and …
Revolutionize IT Support with Jira Service Management | Atlassian
Resources Jira Service Management vs. Competitors See how Jira Service Management’s modern, AI-powered ITSM stacks up against our competitors.
ITSM software by Jira Service Management | Atlassian
Jira Service Management provides ITSM teams with ITIL-certified incident, problem, change and service management to deliver exceptional service experiences
What is a service request? | Atlassian
The basics you need to know about ITSM with Atlassian – across IT delivery, operations, and support, plus best practices and tips. IT Asset Management (ITAM) is crucial for tracking and …
IT Ticketing Systems: Simplify Issue Tracking & Resolution
IT service management (ITSM) is a broad term for delivering and managing IT services. IT ticketing systems are one aspect of ITSM, but several other parts make up ITSM, including …
ITSM: definitie, voordelen en tools van IT-servicebeheer | Atlassian
Wat is IT-servicemanagement (ITSM)? IT-servicemanagement, vaak afgekort tot ITSM, is de manier waarop IT-teams de volledige levering van IT-services aan klanten beheren. Het …
ITSM: definizione, vantaggi e strumenti della gestione dei servizi IT
Che cos'è la gestione dei servizi IT (ITSM)? L'ITSM, o gestione dei servizi IT, è semplicemente il modo in cui i team IT gestiscono la produzione end-to-end dei servizi IT ai clienti. Comprende …
Jira Service Management Features Jira Service Management
Discover how Jira Service Management leverages AI and machine learning to streamline ITSM practices like request, incident, problem, change, and configuration management.
IT Change Management: ITIL Framework & Best Practices | Atlassian
Think of change management as “eat your vegetables”of ITSM -- not always appetizing, but critically important. With the right practices and culture, change management can result in …