ITSM: IT Service Management Definition, Benefits & Tools | Atlassian
IT Service Management (ITSM) is a set of processes used to manage the design, plan, and delivery of services. Explore processes, benefits, and how-tos.
What Is ITIL? Core Principles & Best Practices | Atlassian
ITSM, or IT service management, is how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities to design, create, deliver, and …
ITSM software by Jira Service Management | Atlassian
Jira Service Management provides ITSM teams with ITIL-certified incident, problem, change and service management to deliver exceptional service experiences
Revolutionize IT Support with Jira Service Management | Atlassian
Resources Jira Service Management vs. Competitors See how Jira Service Management’s modern, AI-powered ITSM stacks up against our competitors.
What is a service request? | Atlassian
The basics you need to know about ITSM with Atlassian – across IT delivery, operations, and support, plus best practices and tips. IT Asset Management (ITAM) is crucial for tracking and …
ITSM: definitie, voordelen en tools van IT-servicebeheer | Atlassian
Wat is IT-servicemanagement (ITSM)? IT-servicemanagement, vaak afgekort tot ITSM, is de manier waarop IT-teams de volledige levering van IT-services aan klanten beheren. Het …
IT Ticketing Systems: Simplify Issue Tracking & Resolution
IT service management (ITSM) is a broad term for delivering and managing IT services. IT ticketing systems are one aspect of ITSM, but several other parts make up ITSM, including …
ITSM: definizione, vantaggi e strumenti della gestione dei servizi IT
Che cos'è la gestione dei servizi IT (ITSM)? L'ITSM, o gestione dei servizi IT, è semplicemente il modo in cui i team IT gestiscono la produzione end-to-end dei servizi IT ai clienti. Comprende …
IT Change Management: ITIL Framework & Best Practices | Atlassian
Think of change management as “eat your vegetables”of ITSM -- not always appetizing, but critically important. With the right practices and culture, change management can result in …
AI Support: Jira Service Management Virtual Service Agent | Atlassian
Discover how Jira Service Management's virtual service agent enhances ITSM by automating web requests, maintaining 24/7 self-service support, and more!