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  1. Latch

    Unlock your building's potential with Latch. We are here to help! Contact us at [email protected] or fill out the contact form.

  2. Getting Started – Latch

    With Latch Mission Control, you can give and revoke access to every Latch device in your building and manage your property or portfolio, straight from your web browser. Within Latch Mission Control, …

  3. Managing People and Access – Latch

    Once the devices have been updated, the person will be able to access the doors by using their smartphone, doorcode, or Latch Keycard (Note: You need to independently set up a Latch Keycard …

  4. Unlocking your Doors - Latch

    To initiate an unlock, simply open the Latch App, hold the phone close to the black Latch Lens on the device, and the Latch App will automatically find and unlock the right Door.

  5. I live at a property with Latch devices

    Unlock your building's potential with Latch. We are here to help! Contact us at [email protected] or fill out the contact form.

  6. I'm managing Latch devices at my property or home

    Using Latch Mission Control and the Latch Manager App to manage your Latch Devices

  7. Security and Privacy – Latch

    First, our offline-first design approach means that our Latch M, e-Genius Powered by Latch, and C devices do not require internet connectivity to unlock. Operating independently from the internet …

  8. R Device – Latch

    What is FABboxx? FABboxx is a third-party product recommended by Latch when mounting to hard surfaces such as concrete, stucco, glass, etc. is required, and when cabling needs to be concealed. …

  9. Door Updates, Firmware Upgrades, and Battery Life - Latch

    The Latch App allows you to perform certain functions to help optimize the performance of your Latch device or specific features. To view details about and ensure the best performance of your Latch …

  10. Creating your Latch Account and Downloading the Latch App

    Once your Latch device has been installed (link to install) and your account has been created through the management platform, Latch Mission Control, you’re all set to begin using your Latch App and …