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  1. Route: Track Everything In One Place

    Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.

  2. Where is my order? – Route for Shoppers

    You can access this page any time via the link in your Route confirmation email, or by clicking on any order tracking link in a Route email from your desktop or laptop.

  3. Can I track my order without the Route app? - Route for Shoppers

    You can monitor your order’s shipping status any time using Route’s web tracking page, which includes your order’s tracking status, its estimated delivery date, and in some cases, …

  4. How to file a claim - Route for Shoppers

    You can return to this page at any time by going to claims.route.com (directly or via your claim confirmation email) to check for updates. We will also send status updates via email when …

  5. File and manage claims – Route for Shoppers

    What does my claim status mean? Why was my claim denied? How Route’s claims process works Refunds, reorders, and other claims resolution options How to access refunds in PayPal, …

  6. Route mobile app tracking FAQ - Route for Shoppers

    The Route mobile app offers a seamless way to keep track of all of your orders in one place. That means you can shop anywhere (even Amazon) and track it with Route.

  7. Shopper FAQs – Route for Shoppers

    Route offers the option to protect your online orders from damage, loss, and theft with our licensed Shipping Protection. And if something happens, we’re here to help with a fast, …

  8. Route

    Nov 16, 2025 · Easily record anything on your screen with Jam

  9. Route mobile app data and privacy FAQ – Route for Shoppers

    In addition to following our own privacy and security policies, Route implements security and privacy requirements from email service providers, such as Gmail, that the Route app …

  10. What is Route Return & Shipping Protection, and why do I need it?

    Route Shipping Protection covers orders that are lost, stolen, or damaged in transit, and makes it easy to resolve the issue in a few quick steps. Returns are for circumstances when your item …