HelloDuty – Customer engagement tools for Africa
It works for our customer SunCulture. We help agents sell solar in rural Kenya. It takes a few hours, not months, to design and build new ideas. Surveys or polling on feature phones. Query systems for Fintechs and banks. Bank the unbanked. …
HelloDuty | AI
We demonstrate the recent advancements and diverse industry applications of AI with a live demo of our AI-powered customer service solutions on Whatsapp.
App | HelloDuty
Say hello to better leads and happy customers.
HelloDuty – AI powered call center
An office phone that works where you work. Put your customer data to work. Our phone works with your Zendesk, Freshdesk, Zoho and Salesforce CRM and is specially designed for organisations in Kenya, Uganda, Tanzania, Nigeria and Ghana. By submitting this form, you confirm that you agree to the ...
HelloDuty – Custom built USSD code applications
What is a USSD code? USSD code applications are similar to *144# or *522# on Safaricom in Kenya or *737# for GTBank in Nigeria. Telcos like MTN, Safaricom and Airtel popularised USSD codes in Kenya, Uganda, Nigeria, Ghana, Malawi and the rest of Sub-Saharan Africa.
MPESA API: How to integrate Mpesa to your Website or Application
Jun 12, 2024 · Most developers in Kenya are familiar with Mpesa Daraja , but many might not know of the G2 portal.. To access the Mpesa G2 portal, you must send the following documents to [email protected] in PDF,. A scan of your company's CR12 and company registration certificate.
How to get an American (US) phone number free - HelloDuty
Oct 3, 2024 · Setting up a Twilio API Key. Copy the keys and populate them in the API Key and API Secret fields.. Part 3: Setting up a Telephone Asset. Once the configuration has been set up, we can now set up a phone number asset and start making our calls.
The Comprehensive Guide to Understanding and Building USSD
Oct 3, 2024 · USSD — Unstructured Supplementary Service Data — has become a crucial tool for communication and service access, especially in regions like Kenya, Nigeria, Uganda, and Tanzania.(USSD) stands out as a pivotal technology that fosters instant, interactive sessions between users and service providers. USSD has revolutionised the way companies engage with their audiences, offering services ...
Document
About. Brrng is the next generation customer centric studio. With a modern look and feel agent dashboard, no-code automation and vast out of the box integration, we are ready to deliver digital transformation projects in a fraction of the time it takes today.
Ticketing Systems for Call Centers - HelloDuty
Oct 3, 2024 · Call Center Systems — Africa Ticketing Systems for Call Centers. Streamlined communication, enhanced customer service, measuring KPIs, and automations are some of the benefits of a ticketing system.